FAQs

No, our shapewear girdles enhance the figure in a natural way, without the need to use pads.

Please visit us at https://jackielondon.com/pages/return-and-exchanges for all returns and exchanges. If you need any help, email us at support@jackielondon.com.

Refunds are processed as soon as the item has been inspected and has been approved for return. Once processed, refunds typically take 3 - 5 business days but may vary depending on each financial institution.

Yes, please visit us at https://jackielondon.com/pages/wholesales to submit your request and to review our wholesale policy.

Our store is located at 333 21 Avenue Paterson, NJ, 07501.

It may take up to 10 minutes to receive your 10% off email. Please check your spam folder as it may have ended up in there and add us to your email list so that you may receive our latest deals. You can also type "Jackie London" in the search bar to try and find it. If you are still have trouble, please email us at webmaster@jackielondon.com

Typically orders are processed and shipped same day or next day depending on when the order was placed. We provide free 2 day shipping to anywhere in the US. This excludes the processing times, weekends, and holidays.

If you want to cancel an order, please email us immediately at support@jackielondon.com. Once an order has shipped, we can no longer cancel an order.

We recommend using our size chart as a guide to find the most accurate size. If you are in between sizes, we recommend going with the bigger size.

1. Fill a small tub or sink with cold water and dissolve 1 - 2 teaspoons of mild detergent.

2. Submerge the bodyshaper into the soapy water and gently swish trough all the bodyshaper on both sides.

3. After it has been cleaned, rinse the bodyshaper with cold water.

4. Squeese the excess of water avoid twisting or wringing the bodyshaper while doing this.

5. You can dry the bodyshaper with a dry towel to accelerate the drying process.

6. Hang the bodyshaper to dry. Do not use a dryer machine. Avoid driect sunlight.